Needed a place to store my car for a couple of months while traveling. Process was straightforward. Finding a secure place to park a car at a reasonable rate for an extended period of time is a challenge but they managed to do just that. They also helped me out more than expected so i Recommend.
More expensive than advertised. Also advertise that they wash your vehicle. This did not happen. Round up to the nearest week, so my stay over just under 4 weeks gets rounded up to 4 weeks when it is time to pay. Will only take cash! Their exact words to me when I produced a card to pay were. ‘ No cash, no car.’ Made me go to the nearest service station and get ripped off by their dodgy atm so I could get my vehicle. Definitely a bit of a dodgy operation. Since moved my vehicle to a more reputable storage facility.
I would not recommend this establishment to anyone. We were left outside with our two vehicles after numerous phone calls, emails and a meeting in December to finalise and ensure we were all on the same page regarding the storage of our vehicles. The days of this kind of service are long gone…..SHOCKING!!
I WOULD NOT RECOMMEND THIS COMPANY. NOT TRANSPARENT, UNPROFESSIONAL AND DODGY AT BEST. PART 1. I organized to leave my car here for long storage. ( 3/4 months ). First impressions was that the company was very, very relaxed. A bit too relaxed. No need for paperwork or booking my car in. Just show up. I found that very odd. Unfortunately I ignored my instincts. I dropped my car off and signed a 4 page document basically stating I had no rights if the car was damaged in any way. Also after verbally confirming the car is stored under cover this statement clearly sais undercover is subject to availability. No copy was given as stated in the document. I photographed the pages. I left without giving payment, credit card details or any ID. This made me even more nervous leaving without any formal paperwork exchanged. A Very casual business indeed. PART 2. I left an air tag in the car… so the next two days my car spend outside on the grass where I’d left it behind a fence on Greenbank Rd, Aeroglen. Whether it was locked behind the gate, I’m unsure of. The next day l see my car shows up in Grafton street, Cairns. Then for the next few days at some school address on O’Keefe Street in Cairns north. Until the air tag doesn’t register anymore. Police were called so l could retrieve my car as soon as possible. As far as l knew my car could have been stolen. There is no reason for my car to be in Grafton street or O’Keefe street. It is not where I agreed to store the car nor was l informed the car would be driven elsewhere. Apparently the company has another car storage in town, at this O’Keefe address. They do not seem to think it’s your business to know that they drive your car 20 minutes away from where you drop it off, run personal errands in your car, and then store it at a different location to what you are aware off. I had my friend collect the car as soon as possible, she noted it had been left in the weather and very, very dusty. I dropped the car off freshly washed.
This is a great place to store your car. I had mine stored there for four weeks. Very secure, undercover, and affordable. I paid $40p.w. The couple who own the facility are great. No gimmicks, no fuss, just good old down to earth business. I would definitely use this business again.